Privacy Policy Details
We are Winport Casino. This Privacy Policy describes how we collect, use and protect personal information when you register, deposit, play or contact support. The page explains the types of data we gather, how it is processed, who may receive it and the controls you have over your information. Read the sections below for practical details about cookies, data retention, access and how to make requests about your account data.
Types of data collected
We collect three main categories of information to operate the service: personal, technical and transactional data. Each category helps us manage accounts, process payments and provide support.
Personal data
Identity details such as name, email, date of birth, address and ID documents when verification is required. Contact details for account notifications and correspondence are included.
Technical data
Device and connection information, IP address, browser type, operating system and session data. This supports login security and site functionality on desktop and mobile.
Transactional data
Payment details, deposit and withdrawal history, bet and game activity, bonus and loyalty records. Payment method types may include cards, vouchers, POLi/PayID and cryptocurrency where available.
How information is used
Account setup, payment processing and identity verification. Managing deposits, withdrawals and bonus eligibility. Responding to support requests and sending essential service messages such as account alerts and transaction confirmations.
Operational uses
Security checks, fraud prevention, compliance with legal obligations and resolving disputes. Analytics to monitor platform performance and keep services running on mobile and desktop.
Data protection and security practices
Security measures
We protect data using standard encryption for transmissions and access controls on stored information. Only authorised service providers and personnel access personal data as needed for legitimate tasks.
Third-party processors
Service providers such as payment processors, identity verification vendors and hosting partners may process data on our behalf. Contracts require them to safeguard information and act only on our instructions.
Cookies and tracking technologies
Cookie usage
Cookies and similar tools support sessions, remember preferences, and enable analytics and basic marketing. You can manage cookie preferences via browser settings or the site cookie banner where provided.
User rights regarding data
Access and correction
Account holders can request copies of personal data and ask for corrections. Requests are processed after identity checks to protect account security.
Deletion and restriction
You may request account closure or data deletion where permitted by law. Certain records may be retained to meet legal, tax or anti‑fraud obligations.
Data sharing and third parties
When we share
We share data with payment processors, verification services, regulators or law enforcement when required, and with partners that provide technical services. Sharing is limited to what is necessary for the stated purpose.
Updates to this policy
Policy changes
We may update this policy. Material changes will be posted on the site with an effective date. Continued use of the service after updates constitutes acceptance of the revised terms.
Contact and requests
How to reach us
For privacy requests or questions, contact support through your account or the site’s help channels. We will respond to verified requests and provide guidance on exercising your rights.